FAQ
Is Kitazo free?
Yes, Kitazo is completely free for everyone: no hidden costs, no subscription, no paid features.
Is there a phone app?
Yes: Kitazo is on the App Store and on Google Play. And if you would rather not install anything, the full web app works in any browser.
Can I import my history?
Yes. You can import an export from another tracking platform, or put a Kitazo backup back in. Upload the file and get your watched episodes, ratings and watchlist back. Every import is additive — it only adds what is missing and never overwrites what you already have.
TV Time has shut down: can I still import my history?
Yes, if you still have the file. TV Time closed on July 15, 2026 and new exports can no longer be requested, but the official “Download my data” ZIP, the Kitazo Extractor JSON and the TV Time Out export still upload from Settings → Import data. The import only adds what is missing and can be run again.
Where does the title data come from?
From TheTVDB, an open database maintained by the community. If a title is missing you can add it there and it will show up here too.
How does the anti-spoiler system work?
You can report a comment as a “spoiler”. If a moderator upholds the report, its author gets a strike (and the comment is removed). The first time nothing happens — just a warning. At 3 strikes a temporary block kicks in that only allows commenting on whole titles, not single episodes, so aired episodes can't be spoiled for others who haven't watched them yet. The length grows with each further block: 1 week, then 2, then a month. You're notified at every step.
How does the anti-offense system work?
If you report a comment as “offensive” and a moderator upholds it, the author gets a strike on a separate track. Again the first time is just a warning, and at 3 strikes the block kicks in (1 week, then 2, then a month). The offense block is stricter: you can't comment on titles at all and can only reply to your friends' comments. Every strike and block is notified.
I can't find a movie or show
You can add it yourself on TheTVDB (thetvdb.com). Once approved there it shows up in Kitazo too — sometimes it takes a few days.
How do groups work?
A group is a page around a theme, with a shared list of titles, a ranking built from its followers' ratings and a board. You join with Follow, no approval needed; anyone with a verified email can request a new one, and a moderator approves it.
Watch-time stats aren't updating
Watch time is computed from title runtimes. For manually added titles the card needs a runtime: it usually fills in by opening the detail.
Why are there ads?
The banners only try to cover the app's running costs (servers and services). We've tried to place them in the least intrusive spots so they don't get in the way.
Where does the name Kitazo come from?
In modern Greek «κοιτάζω» (pronounced kitazo) is a verb that means “to look / watch”.
Can I download my data or delete my account?
Yes to both. Settings → Export my data downloads everything as a readable ZIP archive, which is also your personal-data copy and can be imported back. Settings → Danger zone → Delete account removes your profile, library and activity immediately and for good: export first if you think you might come back.
Missing a feature you’d love?
Email us at support@kitazo.app and tell us what you’d like — we’ll try to build it. Kitazo grows thanks to your suggestions.