Need help with Kitazo? We're happy to help.
Email support@kitazo.app and we'll get back to you. Please include your username and a short description (and a screenshot if it's a bug).
Scrivici pure in italiano — rispondiamo volentieri. 🇮🇹
Go to Settings → Import from TV Time and upload the export (the whole .zip, or the individual .json files). Your films, series and lists are rebuilt automatically.
On the login screen tap “Forgot password?”. We'll email you a 6‑digit code to set a new one.
Use the EN / IT switch on the login/sign‑up screen, or change it later in Settings.
Make sure notifications are enabled for Kitazo in your device settings, and that they're turned on in Settings → Notifications inside the app.
In Settings you can reset your library or permanently delete your account. You can also email us at support@kitazo.app to request deletion.
Email support@kitazo.app — we read everything.